If a red cross is shown on the sound in the lower right corner after the windows system is remotely connected, the remote sound cannot be played;
The remote sound can be played on the local computer by setting the local computer remote desktop tool. Please adjust the following settings in the Virtual Machines first;
windows 2008 System:
windows 2012 System:
After the above configuration is adjusted, open the local remote desktop software for configuration.
Windows xp System of Local Computer:
Open the local remote desktop software, click on Options - Local Resources, select the pull-down menu of the remote computer sound, and select Bring to This Computer.
Local Computer Windows 7 System:
Open the local remote desktop software, click Options - Local Resources, click Settings at the remote sound, select Play in This Computer at the remote audio play area of the pop-up tab and click OK;
Connect it again, and you will see that the sound in the lower right corner is normal.Then, remotely open the audio file, and you can normally hear the sound locally;
If your problem still can not solved, please submit open ticket to us.